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6sixbet is clear about what data we hold on your account, how we use it, and what choices you have. This policy covers every interaction you have with us — from opening your account to processing a bKash or Rocket payment — and access to our platform depends on your local law and eligible region.
When you create an account with us, we collect the details you provide directly — your name, contact information, and the payment method you choose to fund your wallet, whether that is bKash, Rocket, or Bank Transfer. We also collect data generated by your use of the platform: session activity, device type, browser behaviour and transaction records tied to your account. This data serves specific operational purposes. We use it to process your deposits and withdrawals, verify your account identity, detect irregular activity, and respond to your support requests. We do not sell your personal data to third parties for their own marketing purposes. Where we engage service providers to help run the platform — for example, payment processors that facilitate bKash or Rocket transfers, or technical infrastructure partners — those providers access only the data necessary to complete the task. They operate under data-handling terms consistent with this policy. We retain your account data for as long as your account remains active and for a period afterwards as required by applicable legal and financial compliance obligations. The retention period may vary depending on the transaction type and the requirements of the jurisdiction in which you access the platform. Any data we no longer need for these purposes is removed from active systems.
This policy applies specifically to data collected through your 6sixbet account and your activity on the platform. It is important to understand where our responsibility begins and ends. Four key areas define the scope of this policy — and knowing the boundaries helps you make informed choices about how you share information.
All data collected when you register, log in, update your profile or contact support falls within this policy. This includes the credentials you set and the account details you provide at any point during your relationship with us.
When you initiate a deposit or withdrawal through bKash, Rocket or Bank Transfer, transaction data passes through our system. This policy covers how we record and store those details on our side, not how the payment provider handles data on theirs.
Your browsing activity on 6sixbet — which game categories you open, how long you spend on a page, and your bet history — is covered here. We use this activity data for account and service purposes only, not for external profiling.
Links or integrations connecting you to external services — such as your mobile wallet app or a bank portal — are outside this policy's scope. Those services operate under their own privacy terms, and we encourage you to review them separately.
You have real, actionable choices about your data held in your 6sixbet account. These are not abstract rights — each one maps to a step you can take directly. Your account area holds a record of the transactions processed through your chosen payment route, whether bKash, Rocket or Bank Transfer, and you can review that history at any time after logging in. If you spot an error in your registered name, contact details or linked payment information, you can raise a correction request through our support channel. We will review and update verified details promptly. If you want to understand exactly what categories of data we hold under your account, you can submit a data inquiry to our support team. We will outline what is on file without requiring you to close your account to get that information. For anything that falls outside standard account queries — such as a request to restrict how we process your data or a question about how long your records are retained — our support team is the right starting point, and we will route your request to the correct internal contact.
Log in and open the account history section to see a full list of deposits, withdrawals and bets processed under your profile. This record reflects all payment routes used, including bKash, Rocket and Bank Transfer.
If any registered detail is wrong — contact number, email address or linked payment method — contact support with the correction and we will verify and update it. We do not change account details without confirming your identity first.
You can ask us what personal data categories we hold against your account. Submit the request through our support route and we will respond with a clear summary of what is on file and why we hold each category.
If you believe your data has been handled incorrectly, contact us directly. We take these reports seriously and will investigate. Where a concern relates to a third-party payment processor such as bKash or Rocket, we will direct you to the relevant channel.
If you have a question about how your data is handled, want to correct something on your account, or need to submit a formal data inquiry, the routes below connect you to the right place. We handle privacy-related requests through the same support infrastructure as account queries — there is no separate form to find. Use the channel that works best for your situation and we will route your request correctly.
Open the chat widget from any page on 6sixbet while logged in to your account. State that your message relates to a privacy or data question and the agent will log it and escalate to the right team.
Send your data inquiry to the support email address published in your account's Help section. Include your registered contact detail and a description of your request so we can verify your identity and respond accurately.
The Help section inside your logged-in account contains policy documents and a contact form. For privacy-specific questions, use the contact form category marked for account and data queries to ensure it reaches the correct team.
Data protection at 6sixbet is built around the practical reality of running a payment-connected account platform for Bangladesh. Every layer of our data handling — from how we store account credentials to how we log bKash and Rocket transactions — is designed to limit access to what is strictly necessary for the purpose at hand.
We use cookies to maintain your login session, remember your account preferences and understand how you navigate the platform. You can manage cookie permissions through your browser settings. Disabling certain cookies may affect account functionality but will not prevent you from accessing the site.
Your account credentials are stored in a protected format. Access to your personal data within our systems is restricted to staff and service providers with a legitimate operational reason. We review those access permissions on an ongoing basis to keep them current.
We keep your account and transaction data for the period required by applicable financial and legal compliance obligations. Once that period has passed, data no longer needed for operational or compliance reasons is removed from our active systems.
This policy may be updated from time to time to reflect changes in how the platform operates or in applicable legal requirements. When we make a material change, we will communicate it through your account or via the contact detail registered to your profile.
These questions cover what Bangladesh account holders ask most often about how 6sixbet handles personal data, what gets stored when you make a payment, and how to take action if something needs to change.
We collect the information you submit during registration — name, contact details and account credentials. Once your account is active, we also record transaction data from payment routes you use, such as bKash, Rocket or Bank Transfer, and activity logs tied to your session.
We do not sell your personal data. We share it only with service providers who need it to operate specific functions — such as payment processors handling your bKash or Rocket transactions. Those providers access only what is necessary and operate under data-handling terms consistent with this policy.
We retain your data for as long as your account is active and for a further period required by applicable financial and legal obligations. The exact duration depends on the type of record and the requirements of the jurisdiction in which you access the platform. Data no longer needed is removed.
Yes. Submit a data inquiry through our support channel — live chat or the account Help section — and we will outline the categories of personal data we hold against your account. You do not need to close your account to make this request.
Contact our support team through live chat or the email address in your account's Help section. Provide the detail that needs correcting and we will verify your identity before making any change. We do not update registered information without first confirming it is a legitimate request from the account holder.
This policy covers only data handled by 6sixbet. When a transaction moves through your bKash or Rocket wallet, the payment provider's own privacy terms apply to their side of that transaction. We encourage you to review those separately, as they operate independently of this policy.
If your account becomes inactive, we continue to retain data for the period required by applicable compliance rules. After that period, data no longer needed for legal or operational reasons is removed from our active systems. Contact support if you want details specific to your account situation.